Bucknell University recently underwent a major transformation of its campus dining program, partnering with a new provider to deliver an enhanced dining experience for students. In this latest episode of Thought Leaders in Foodservice, Mindy Segal of Envision Strategies sits down with Dana Mims, Assistant Vice President of Business Services at Bucknell, to discuss the process of developing key performance indicators (KPIs) to track the success of the new dining partnership.
The Bucknell dining transformation demonstrates the power of a collaborative, student-centric approach to campus dining. By establishing clear goals and communication channels, Bucknell is setting itself up for long-term dining program success.
If you have questions about campus dining transformations, innovative KPI tracking, or building successful partnerships, comment them below! And subscribe to our newsletter to stay up-to-date on the latest trends and best practices in campus dining.