When Matt Moss arrived at Johns Hopkins University just over three years ago, he stepped into a transformative moment. After 50 years of contracted foodservice management, the university had made the bold decision to transition to a self-operated dining program.
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Beyond Bureaucracy: How Colorado State University Navigates Dining Complexities Through Relationship Building
Colorado State University's residential dining program serves over 6,000 students with meal plans, delivering approximately 2.5 million meals annually. As a land-grant institution established in 1870, the CSU is served by two distinct on-campus foodservice entities, Housing and Dining Services and Student Center dining. This division creates a unique operational environment that exemplifies the complexity of modern campus dining administration, requiring sophisticated strategies to navigate institutional structures while maintaining exceptional service.
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Thought Leaders in Foodservice: Matt Moss
In our latest episode of Thought Leaders in Foodservice, Matt Moss, Assistant Vice Provost of Dining and Auxiliary Services at Johns Hopkins University, shares with Rob White an exciting journey of transforming campus dining from a 50-year contracted service to a self-operated program.
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Beyond Expectations: A First-Timer's Journey Through FCSI Symposium and NAFEM
Attending both the FCSI Symposium and NAFEM for the first time was an incredibly eye-opening experience. I arrived in Atlanta with clear expectations of what the week would entail, but the reality far exceeded them in every way.
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Building Successful Dining Partnerships: Insights from Bucknell University's Transition
When transitioning to a new dining services partnership, success hinges on transparent communication, strategic planning, and deep community engagement. At Bucknell University, a comprehensive approach to managing this change has yielded valuable insights for institutions navigating similar transitions.
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Thought Leaders in Foodservice: Lucas Miller
In our latest Thought Leaders in Foodservice series, Ann Roebuck speaks with Lucas Miller, Director of Residential Dining Services at Colorado State University. Serving over 6,000 meal plan holders and delivering 2.5 million meals annually, Miller shares insights on managing modern campus dining operations.
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Beyond Service: How UW-Madison is Transforming Campus Dining Culture
In an era where campus dining programs face unprecedented challenges, from labor shortages to changing student expectations, the University of Wisconsin-Madison stands out for its innovative, data-driven approach to transformation. Sharing insights with Envision Strategies' Executive Principal Sojo Alex, Peter Testory, Director of Dining and Culinary Services, unpacks how one of the nation's largest university dining operations is transforming for tomorrow.
Read More →Thought Leaders in Foodservice: Dana Mims
In this latest episode of Thought Leaders in Foodservice, Mindy Segal of Envision Strategies sits down with Dana Mims, Assistant Vice President of Business Services at Bucknell, to discuss the process of developing key performance indicators (KPIs) to track the success of the new dining partnership.
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Data-Driven Performance in Campus Dining: Boston University's Strategic Evolution
In the heart of Boston's urban campus, where nearly two miles of Commonwealth Avenue pulse with the energy of 35,000 students, Boston University's dining program faces a unique set of challenges and opportunities. Paul Riel, Associate Vice President of Auxiliary Services, has spent six years orchestrating a dining operation that serves not just meals, but experiences - from five residential dining halls to 20 retail locations, all woven into the fabric of a dynamic urban institution. In a wide-ranging discussion with Envision Strategies' President Rob White, Riel shares how data analytics, strategic planning, and a deep understanding of the modern student experience are reshaping campus dining at one of the nation's largest private universities.
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