A list of current and past clients.

Portfolio
Envision has completed over 300 engagements, many of these for repeat clients. Listed below is a representative sample of recent clients. [links in green open a Project Description if available]

University of Alaska System, Fairbanks/Anchorage/Juneau
Baylor College of Medicine, Houston, TX
Boston College, Boston, MA
Brown University, Providence, RI
California State Polytechnic University, Pomona, CA
Celestial Seasonings Headquarters, Boulder, CO
The Cleveland Clinic, Cleveland, OH
Colorado Justice Center, Denver, CO
Colorado State University, Fort Collins, CO
Concordia College, Moorhead, MN
Dartmouth College, Hanover, NH
Disneyland, Anaheim, CA
Epic Systems Headquarters, Madison, WI
Georgia Institute of Technology, Atlanta, GA
Giant Eagle Supermarkets, Pittsburgh, PA
Genentech Corporation, South San Francisco, CA
The Greenbrier Hotel and Resort, White Sulphur Springs, WV
Harvard University, Cambridge, MA
Intermountain Health Care, Salt Lake City, UT
Jet Propulsion Labs, Pasadena, CA
John’s Hopkins University, Baltimore, MD
Lockheed Martin Corporation, King of Prussia, PA
Loyola University of Maryland, Baltimore, MD
Masonicare Healthcare System, Wallingford, CT
University of Michigan, Ann Arbor, MI
Microsoft Corporation, U.S., Canada, Europe, China
New Mexico State University, Las Cruces, NM
University of New Mexico Hospital, Albuquerque, NM
University of North Carolina Chapel Hill, Chapel Hill, NC
Northwestern University, Evanston, IL
Oklahoma State University, Stillwater, OK
Ohio State University Medical Center, Columbus, OH
Oregon Health Sciences University & Medical Center, Portland, OR
University of Pennsylvania Health System, Philadelphia, PA
Perkins School for the Blind, Watertown, MA
Princeton University, Princeton, NJ
Providence Health System, Portland, OR
Rush University Medical Center, Chicago, IL
Samsung Everland, Seoul, Korea
San Diego State University, San Diego, CA
University of Southern California, Los Angeles, CA
Stanford University, Stanford, CA
Time Inc./Time Warner Cable/HBO, New York, NY
United States Air Force, Nationwide
USAA Headquarters, San Antonio, TX
University of Vermont, Burlington, VT
University of Washington, Seattle, WA
Yellowstone National Park, Yellowstone, MT

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    Case Study

    University of Alaska System, Fairbanks/Anchorage/Juneau


    Envision Strategies has completed multiple assignments at the Fairbanks campus over several years, including:

    • Dining Services Market Research
    • Strategic Assessment of the Dining Program
    • Feasibility Study for a Replacement Dining Hall
    • Campus Dining Master Plan

    In addition, Envision was engaged to assist the members of a committee comprised of representatives from the three UAS campuses (Fairbanks, Anchorage & Juneau) to develop and evaluate the implications of alternative operating models for the three separate dining programs, including the possibility of consolidating them under a single contract. Following the completion of this analysis, Envision continued to assist in RFP development and operator selection.

    Case Study

    Boston College, Chestnut Hill, Massachusetts


    Our relationship with Boston College began with the challenging assignment of conducting a competitive pricing study to assess the strengths and weaknesses of BC Dining’s existing retail pricing structure, and to develop pricing strategies that would improve customer satisfaction while meeting financial performance goals. It continued with the assessment of needs and development of an RFP for a computer software system to improve the scheduling and billing functions as well as some of the coordination issues for the Event and Conference Services Division. We are currently working as part of a planning team on the dining services portion of the Chestnut Hill campus’ Green Precinct Master Plan.

    Case Study

    Concordia College, Moorhead, Minnesota


    Envision Strategies conducted a detailed meal plan program study to assist Concordia with determining the best model for the College. The scope of work involved developing a series of alternative meal plan models and impact assessments for customer satisfaction, operational feasibility and financial performance. While rigorous financial modeling was required, a key part of the planning work was an extensive query of student needs and expectations through focus groups and a web-based survey.

    quote
    “We partnered with Envision Strategies to conduct a review of our meal plans. Like most college dining departments, meal plans comprise the majority of our revenues so the prospect of changing our meal plan structure was daunting. The staff at Envision Strategies was extremely knowledgeable and professional to work with. Their extensive market analysis coupled with the expertise of the staff at Envision Strategies resulted in proposed meal plan models that meet the needs of our students and administrative staff. I am confident that our new meal plan options will contribute to increased customer satisfaction and financial performance.”

    Debra Lee
    Director of Dining
    Concordia College

    Case Study

    Disneyland, Anaheim, California


    As part of a comprehensive initiative to expand the parks in Anaheim and update aging infrastructure in Disneyland, Envision and Ricca Newmark Design teamed with Disney F & B to conduct a detailed assessment of all kitchens and service outlets in Disneyland, California Adventure and the adjacent Disney hotels. One outcome was the adoption of new planning guidelines by Disney F & B that have been applied to all renovation projects. Since the completion of this study, the ES/RND team was asked to return to assist with several subsequent projects including the planning of a central bakery and a new banquet kitchen designed to consolidate and streamline catering support for the entire park.

    Case Study

    Harvard University, Cambridge, MA

    Harvard has entrusted Envision with supporting its various dining programs in completing a variety of consulting assignments over the years, including:

    • Campus Restaurants Strategic Plan (part of Harvard University Dining Services)
    • Dining Services Planning for the Longwood Campus (Harvard Medical School)
    • Dining Services Planning for the Harvard Divinity School
    • Meal Plan Analysis for Harvard University Dining Services
    • Dining Program Comparative Benchmarking for the Harvard Business School
    • Dining Planning Guidelines for the Allston Campus Development
    • Campus-Wide Dining Needs Assessment for the Common Spaces Feasibility Study

    » Click here to download Project Description PDF

    Case Study + Testimonial

    Intermountain Healthcare, Salt Lake City, Utah

    "Envision Strategies completed a Food & Nutrition Services Master Plan for the Urban Central Region of Intermountain Healthcare that included the assessment of three existing hospitals and planning for the new 450-bed Intermountain Medical Center. As part of this, a centralization feasibility study was conducted that resulted in the recommendation of a central production facility complemented by a series of on-site finishing kitchens at each site to maximize labor efficiency, quality and patient satisfaction. The recommended meal delivery system provided the flexibility to continue with tray service or transition to room service in the future. The new IMC facility also includes an innovative mix of retail dining concepts including a healthy foods market, a coffee bar and a marche-style food court.

    quote
    “My staff and I appreciate their expertise and their very open way of communicating with us. I feel we have made a life time friend—one that can help us learn more about providing Food Services the right way for us.”

    Pat Scott, MBA, RD, CD
    Director, Urban Central Region
    Food/Nutrition Services
    Intermountain Health Care


    » Click here to download Project Description PDF

    Case Study

    Loyola University of Maryland, Baltimore, Maryland

    Envision Strategies developed a Dining Master Plan aligned with emerging customer expectations and the recently-completed Campus Master Plan. Envision then used the approved dining plan as the basis for crafting a new RFP for operation of the University’s dining program. Envision’s support continued all the way through the bidding process, analyzing proposals and assisting in final contract negotiations.

    quote
    “So far, all of your suggestions have been right on.  I’m looking forward to telling you what a great success the new locations are!”

    Jennifer Wood
    Director of Campus Services
    Loyola University Maryland


    » Click here to download Project Description PDF

    Case Study

    University of Michigan, Ann Arbor, Michigan

    Over a number of assignments on the Ann Arbor campus, Envision Strategies has completed a comprehensive master plan for Residential Dining Services as well as a master plan for University Union Food Services. Since then, Envision has worked with U of M to plan two new neighborhood dining centers (Hill Dining Center and the North Quad), develop new meal plan models, and to assist in the establishment of the University’s first campus-wide approval process for the establishment of new dining operations on campus. Currently, Envision is supporting the planning of the East Quad dining renovation and the implementation of master plan recommendations in the Unions.


    » Click here to download Project Description PDF

    Case Study

    Microsoft Corporation

    Envision Strategies has conducted a number of assignments for Microsoft that involved the pre-design, Operator RFP and Contractor Selection for many sites in Canada, China, Europe and Latin America. In addition, this scope of work also involved assisting the client with developing contractor standards and strategies and Key Performance Indicators. See the attached document for a detailed description of our work by project.


    » Click here to download Project Description PDF

    Case Study

    Northwestern University, Evanston, Illinois


    Northwestern called on Envision to conduct an assessment of customer and facilities needs, and develop a Dining Services Master Plan that was coordinated with the concurrent development of a Residential Life/Housing Master Plan. This engagement included peer campus benchmarking, market research, a detailed financial review of the program, the development of a prioritized capital improvements plan, and assistance in negotiating a new operator agreement.

    Case Study

    Ohio State University / OSU Medical Center, Columbus, Ohio

    Envision Strategies worked with administrators on the academic campus of Ohio State University to develop a campus-wide dining master plan as well as detailed plan for the construction of the replacement Ohio Union. Envision also worked on the Medical Center campus to assist the Retail Task Force in assessing the Medical Center's current retail program and recommend ways in which service and financial performance could be improved. This effort resulted in a Retail and Dining Services Study that was used to guide the strategic renovation of existing facilities as well as the coordinated development of new venues around the medical campus.


    » Click here to download Project Description PDF

    Case Study

    Oregon Health & Science University / Medical Center, Portland, OR

    Envision Strategies conducted a food services strategic plan for OHSU that also included all retail dining on the Marquam Hill and West campuses. A few key elements of the strategic plan included:

    • Extensive market research, including a web-based survey that revealed significant potential for improved service to the campus population that could result in revenue growth.
    • A detailed programming study identified opportunities for reduction of space allocations in some areas and expansion needs at key gathering points.
    • Feasibility study for new table service restaurant.
    • Development of a new healthy/organic foods convenience store concept.
    • Contract vs. self-operation analysis of the university dining program resulting in the consolidation of the hospital and university programs into a single, self-operated Food & Nutrition department.

    » Click here to download Project Description PDF

    Case Study

    Genentech Corporation, South San Francisco, California


    Genentech retained Envision to assist them with a master plan of their dining program with a goal to make the best use of real estate to provide continued excellence in their dining while accommodating population growth across the campus. The project included a market research effort, a current program and facility assessment and facility programming to accommodate future growth.


    » Click here to download Project Description PDF

    Case Study

    Time Inc./Time Warner Cable/HBO, New York, New York


    Envision first conducted an in-depth analysis of staff dining needs at the New York City headquarters of Time, Inc. including: existing facilities assessment, market research, master planning and facility programming. Subsequent engagements included the development of operator RFP’s for Time, Inc., Time Warner Cable and HBO offices as well as assistance in operator selection.